Intimacy Warehouse respects customer privacy and handles adult-commerce orders with discretion.
Information we collect
We may collect account details, billing and shipping information, order history, customer service messages, payment status, device data, and site usage data needed to operate the store.
How we use information
We use customer information to process orders, provide customer support, prevent fraud, comply with legal obligations, improve the website, and communicate about purchases or account activity.
Payment information
Payment card details are handled by third-party payment processors. Intimacy Warehouse does not intentionally store full card numbers on this website.
Discreet handling
Orders use plain outer packaging, and support and shipment communications are handled discreetly. Required shipping labels and customs declarations must still contain accurate information.
Sharing
We share information only with service providers needed to run the store, such as payment processors, shipping carriers, fraud-prevention services, hosting providers, analytics tools, and legal or compliance authorities when required.
Contact
For privacy questions, contact us through the customer support channel listed on the website.
